Entry Level Access Management Technician Job at Cyberlink ASP Technology Inc, Dallas, TX

  • Cyberlink ASP Technology Inc
  • Dallas, TX

Job Description

CyberlinkASP is looking for a Technical Support Specialist to join our team in our Dallas office. This person will provide technical guidance and support to our business and customers. This will be a in office role with a salary range of 44K-48K per year

The ideal candidate will have a quick avid learner, who enjoys troubleshooting and fixing various access issues.  

Responsibilities: 

  • Provide customer support – Collaborate with other technical team members to provide exceptional customer service to the client. Work with engineers to explain any errors found and provide recommendations for a solution. Improve any current programs by understanding the goal and outcome. 

Requirements:

  • High school diploma
  • Technically savvy with strong time management skills
  • Experience troubleshooting issues and achieving solutions
  • The ability to calmy and professional explain to a non-technical person in a way they will understand simple issues and handle customer requests

Nice to Have

Microsoft Office Experience
Office 365 Experience
Citrix workspace experience
A+ Certification
4 year College Diploma

 

Job Tags

Full time

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